Contact Info
How to contact us?
The best way is to submit an online ticket by going to support page (please look for the link for SUPPORT on the top of the page). Please also visit the page, "about us", look for the link at the bottom of the page.We're committed to offer high quality low cost parts (mostly for laptops) and accessories. Our main mission is your satisfaction from either our service or products. We try our best in order to make your experience a great one.
Our contact information
Chhabra Enterprises, LC
10233 Bach Blvd.
Saint Louis, MO 63132
USA
Phone (314) 423-5800
Fax (314) 480-7003
Payment & PO
Do you accept Purchase Orders?
PO (PURCAHSE ORDERS)
YES, we do accept PO's from Government, Schools, Churches, and from all Major Corporations.
PAYMENT INFORMATION:We offer flexible payment options, including wired transfer (T/T), major credit cards(Visa, Master, discover, Amirican express, ...), PayPal, Western Union, money order, etc. We do offer terms to our existing customers.
Do you collect Missouri Sales Tax if the item is being shipped to Missouri address?
YES. PLEASE NOTE THAT YOU WILL BE PAYING SALES TAX. IF YOU LIVE IN MISSOURI STATE AND/OR YOUR ORDER IS BEING SHIPPED TO MISSOURI ADDRESS
(IF ITS BEING SHIPPED TO MISSOURI, YOU WILL PAY TAX EVEN IF YOU DO NOT LIVE IN MISSOURI).
WE DO NOT COLLECT SALES TAX FOR SHIPPING TO OTHER STATES (OUTSIDE MISSOURI STATE) AND YOU ARE RESPONSIBLE FOR PAYING ANY SALES TAX AND/OR USE TAX APPLICABLE IN YOUR STATE.
Do you collect sales tax and/or use tax from out of state customers(other states than Missouri)?
WE DO NOT COLLECT SALES TAX FOR SHIPPING TO OTHER STATES (OUTSIDE MISSOURI STATE) AND
YOU ARE RESPONSIBLE FOR PAYING ANY SALES TAX AND/OR USE TAX APPLICABLE IN YOUR STATE.
What form of payments you accept?
PAYMENT INFORMATION:We offer flexible payment options, including wired transfer (T/T), major credit cards(Visa, Master, discover, Amirican express, ...), PayPal, Western Union, money order, etc. We do offer terms to our existing customers.
PO (PURCAHSE ORDERS)
YES, we do accept PO's from Government, Schools, Churches, and from all Major Corporations.
Pricing Policy
Do you have any price policy?
General informations:
If you do not like our price or you see some one selling cheaper than us, please let us know and we will try to come close to your target price. You can also request lower price online by clicking on RFQ (meaning Request For Quote) or on Price Drop Link.Pricing and availability are subject to change without notice. We assume no liability in the case of orders arising from typo errors and reserves the right to cancel any orders without assigning any reasons. Every effort has been made to ensure accuracy of information listed and we are not responsible for any errors contained therein.
Shipping & Tracking
Do you ship International?
International Orders:
ONLY LARGE mount Orders.Minimum amount rules apply. We take order from worldwide customers, if the order is high dollar amount, we require wire transfer in advance and payment has to be in U.S.Dollar. We do accept other form of payments from known International cusomers.
How can I get copy of my Invoice?
GENERAL SHIPPING INFORMATION:
Fast Delivery Product will be shipped within 1 working upon payment received. WE DO NOT SHIP ON WEEKENDS AND ON HOLDIDAYS.
We ship with a wide range of shipping options, including Express Couriers (FedEx, DHL, UPS, and Freight Forwarders). The shipping transit usually takes 2-5 days. Shipping and Handling charges can be viewed before final commit to the order .
ONLINE ORDERS CAN BE TRACKED WITHOUT CONTACTING US. You can log in to your account on our website and in Members Area you can see all the orders, order status, invoices etc. You can print or save invoices from there.
How do get Tracking info?
GENERAL SHIPPING INFORMATION:Fast Delivery Product will be shipped within 1 working upon payment received. WE DO NOT SHIP ON WEEKENDS AND ON HOLDIDAYS.
We ship with a wide range of shipping options, including Express Couriers (FedEx, DHL, UPS, and Freight Forwarders). The shipping transit usually takes 2-5 days. Shipping and Handling charges can be viewed before final commit to the order .
ONLINE ORDERS CAN BE TRACKED WITHOUT CONTACTING US. You can log in to your account on our website and in Members Area you can see all the orders, order status, invoices etc. You can print or save invoices from there.
How Do I get Tracking Info?
GENERAL SHIPPING INFORMATION:
Fast Delivery Product will be shipped within 1 working upon payment received. WE DO NOT SHIP ON WEEKENDS AND ON HOLDIDAYS.
We ship with a wide range of shipping options, including Express Couriers (FedEx, DHL, UPS, and Freight Forwarders). The shipping transit usually takes 2-5 days. Shipping and Handling charges can be viewed before final commit to the order .
ONLINE ORDERS CAN BE TRACKED WITHOUT CONTACTING US. You can log in to your account on our website and in Members Area you can see all the orders, order status, invoices etc. You can print or save invoices from there.
How do you ship?
GENERAL SHIPPING INFORMATION:
Fast Delivery Product will be shipped within 1 working upon payment received. WE DO NOT SHIP ON WEEKENDS AND ON HOLDIDAYS.
We ship with a wide range of shipping options, including Express Couriers (FedEx, DHL, UPS, and Freight Forwarders). The shipping transit usually takes 2-5 days. Shipping and Handling charges can be viewed before final commit to the order .
ONLINE ORDERS CAN BE TRACKED WITHOUT CONTACTING US. You can log in to your account on our website and in Members Area you can see all the orders, order status, invoices etc. You can print or save invoices from there.
Local Pickup? Will Calls?
GENERAL SHIPPING INFORMATION:
NO LOCAL PICKUPS. NO WILL CALLS. WE ARE NOT SETUP FOR LOCAL PICKUPS. PLEASE DO NOT ASK. NO ACCEPTIONS!
PLEASE ALSO NOTE THAT YOU WILL BE PAYING SALES TAX EVEN ON ONLINE ORDERS, IF YOU LIVE IN MISSOURI STATE AND/OR YOUR ORDER IS BEING SHIPPED TO MISSOURI ADDRESS (IF ITS BEING SHIPPED TO MISSOURI, YOU WILL PAY TAX EVEN IF YOU DO NOT LIVE IN MISSOURI).
Fast Delivery Product will be shipped within 1 working upon payment received. WE DO NOT SHIP ON WEEKENDS AND ON HOLDIDAYS.
We ship with a wide range of shipping options, including Express Couriers (FedEx, DHL, UPS, and Freight Forwarders). The shipping transit usually takes 2-5 days. Shipping and Handling charges can be viewed before final commit to the order .
ONLINE ORDERS CAN BE TRACKED WITHOUT CONTACTING US. You can log in to your account on our website and in Members Area you can see all the orders, order status, invoices etc. You can print or save invoices from there.
When will you ship my order?
GENERAL SHIPPING INFORMATION:
Fast Delivery Product will be shipped within 1 working upon payment received. WE DO NOT SHIP ON WEEKENDS AND ON HOLDIDAYS.
We ship with a wide range of shipping options, including Express Couriers (FedEx, DHL, UPS, and Freight Forwarders). The shipping transit usually takes 2-5 days. Shipping and Handling charges can be viewed before final commit to the order .
ONLINE ORDERS CAN BE TRACKED WITHOUT CONTACTING US. You can log in to your account on our website and in Members Area you can see all the orders, order status, invoices etc. You can print or save invoices from there.
Do you provide technical support?
NO.
Sorry, we do not provide any type of technical support.
Warranty & Returns
Can I refuse a shipment to cancel my order?
RETURNS/CANCELLATION AND REPLACEMENT WARRANTY POLICY:If you refuse the shipment or cancel an order, there is 20% restocking fee, in addition to the cost of shipping and handling.
We sell with 30days replacement warranty.
All returns are required to be labeled with an RMA (Return Merchandize Authorization).
RMA numbers are valid for ten days only and product must reach our warehouse before then. Products sent back without valid RMA numbers will not be accepted.
Please make sure you pre-pay the shipping on all return packages.
Return of non-defective products will be subject to a 20% restocking fee based on current market price.
There is a 20% on all returns for RETAIL Products.
Shipping charges is NON-refundable including defective merchandise. Any damage to the original packaging might result in additional charges being assessed to your account.
Defective products can be returned for replacement with the same product without restocking fee. Replacement product will be shipped out on receipt of the returned product.
We sell with 30days replacement warranty
What is the Warranty and Return Policy?
RETURNS/CANCELLATION AND REPLACEMENT WARRANTY POLICY:
If you refuse the shipment or cancel an order, there is 20% restocking fee.
We sell with 30days replacement warranty.
All returns are required to be labeled with an RMA (Return Merchandize Authorization).
RMA numbers are valid for ten days only and product must reach our warehouse before then. Products sent back without valid RMA numbers will not be accepted.
Please make sure you pre-pay the shipping on all return packages.
Return of non-defective products will be subject to a 20% restocking fee based on current market price.
There is a 20% on all returns for RETAIL Products.
Shipping charges are always NON-refundable including defective merchandise. Any damage to the original packaging might result in additional charges being assessed to your account.
Defective products can be returned for replacement with the same product without restocking fee. Replacement product will be shipped out on receipt of the returned product.
We sell with 30days replacement warranty
